"I’ve been in the restaurant business for 25 years and Defluo is far and away the best plumbing firm I’ve used in all that time. The service and the standard of work are both outstanding. They are incredibly quick and very good at keeping you informed."
Franchise Holder, McDonalds
"Delighted with the job Defluo did. The work was fantastic. They designed the bathroom very well and did a marvellous job with the installation."
Dartford, Kent (bathroom designed and fitted)
"I am really pleased with the bathroom Defluo fitted. They helped us with ideas on how to place different things in the bathroom."
Willmington, Kent (bathroom and wet room designed and fitted)
"They were really good in helping us choose designs. We had a blank canvas and Defluo helped us to image what would look good. They made sure that every detail"
Bexley, Kent (bathroom design and fitting)
"I was impressed with the advice and service I received from Defluo. They replaced our old oil fired boiler with a state- of-the-art modern boiler"
Billingshurst, West Sussex (oil fired boiler installation)
We do not store credit card details nor do we share customer details with any 3rd parties, except as required to process orders under the agreed terms with clients.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/11/11.
A non-exhaustive list of what we may collect includes:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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This website uses a third party tool to help analyze how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to the third party. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity.
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Neither our services, nor those of the third party providers will associate your IP address with any other data held. Neither we nor our third party providers link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website, or other contact method.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please contact us using the details on our contact page.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.